Why are there no Global Admin accounts displayed in Nexetic Portal when configuring SSO user?

It may take a while for user synchronization from the Microsoft 365 tenant to be completed. Wait for a while, refresh the page and check again.

Once the user sync is completed, all tenant’s Global Admin accounts should be listed in drop-down menu and you can select which user you wish to impersonate.

However, if the drop-down menu still remains empty, please contact our Support at support@nexetic.com.




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