Disaster Recovery

By using the Disaster Recovery feature you can restore your Entra ID environment in no time. Currently the disaster recovery process includes snapshot restore for the following resources:

  • Users
  • Groups
  • Applications
  • Conditional access policies
  • Devices

To start the recovery, sign in to the Backup portal and select Backup for Entra ID in the top-left corner of the page. Then select Disaster recovery in the the drop-down menu under your signed-in username.

disaster-recovery-menu.png

  • Next, select the snapshot date & time from the calendar. The directory objects will be restored from the selected time point.
  • If you want to restore all resources that are currently covered by the functionality, keep the boxes checked. If you want to exclude some of the resources from recovery, uncheck the boxes accordingly.
  • Start the recovery process by clicking Start recovery.

disaster-recovery-snapshot.png

You can track the status of the restore task in Task Manager. Once the restore task has been completed, you can see the objects restored to the customer's Entra ID tenant, with all their relationships (e.g. group memberships for users). If an individual object would already exist in Entra ID, we will not create duplicates, but rather update the existing object (attributes, relationships) based on the selected snapshot date.

Did you know?

If the customer's Entra ID tenant has been compromised, you can enable Emergency mode for the customer' Backup portal which will disable sign-in with Microsoft credentials. You can still access the backup environment by using the alternate user credentials. Check out the details from here.

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