Nexetic Backup Microsoft V1 (legacy)

Getting Started

• Download the User Guide - Nexetic Backup Microsoft 365 (English)

Backup

• How are Shared OneDrive folders backed up?
• How to activate the backup service?
• Which admin-user role is needed for activating the service?
• There are many O365 users in the domain, but only some of them need backups. Can backup service be set up only for certain O365 users in the organisation?
• How can I only back up company’s SharePoint, nothing else?
• In which order are backups performed?
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Restore

• Where are the files restored in SharePoint?

Services & Licenses

• Which Office 365 services can be backed up?
• What kind of backup licenses are available?
• Does user need to have license in Office 365 to be able to use backup service?
• Is backup license required to back up Shared Mailboxes?

Management Portal

• Are all actions of all users listed in the Audit Log?

Troubleshooting

• Why can't I login to the management portal?
• Why are there no users visible in the O365 backup portal?