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  1. Nexetic Support
  2. Nexetic Backup for Microsoft 365
  3. Troubleshooting

Troubleshooting

  • Finding Teams Shared Channels in Backup
  • 'New users could not be added to backup due to insufficient licenses' notification
  • No Global Admin accounts displayed in Nexetic Portal when configuring SSO user
  • Unsuccessful first sign-in to Microsoft 365 Backup portal
  • After first sign-in, only my own user is displayed in Backup portal - none of the other domain users
  • Global Admin sign-in to the Backup portal started failing

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