Follow these steps to ensure a smooth installation process:
1. Uninstall previous versions
Before installing a new version, remove any existing versions of Nexetic backup software from the workstations.
2. Pre-Installation Requirements
Before proceeding, check the following:
- The firewall must allow HTTPS connections for these programs:
-
C:\ProgramFiles (x86)\Nexetic\NexeticBackupLaptop.exe(Program UI) -
C:\ProgramFiles (x86)\Nexetic\NXBackupService.exe(Backup service) -
C:\ProgramFiles (x86)\Nexetic\NXUpdater.exe(Updates Nexetic versions from the server) - Microsoft .NET Framework 4.0 or 4.5 must be installed on the computer.
3. Obtain the License Number
Log in to the Nexetic Portal to retrieve the customer's license number from:
Accounts → License → Number.
4. Review Data Selection and Settings
Before installation, review the data selection and other backup settings to ensure proper configuration.
5. Download and Install the MSI Package
Download the MSI package from the following link:
NexeticBackupInstaller.msi
The MSI package can be installed using:
- Microsoft System Center Configuration Manager (MSCC)
- N-central by N-able
Use the acquired license number as a parameter, e.g.:LICENSE=28ff4544-97ab-102e-8fc9-005056b36f48
In N-central, use the following command:NexeticShieldInstaller.msi /i /qn LICENSE=license number
Manual installation: Run the following command in Command Prompt:Msiexec /i nexetic.msi LICENSE=license number
The program automatically creates the account, but any errors will be logged in:%ProgramData%\Nexetic\Logs\logs.log
6. Test Before Mass Deployment
We strongly recommend testing the installation on a single computer before deploying it across multiple devices. Ensure no other Nexetic versions are present on the computer before installation.
7. Completing the Installation
After the silent installation is complete, the program will not start automatically. The user must either:
- Log in to the computer
- Start the program manually
TIP: HIDING THE ACTIVATION WINDOW
Resellers can pre-install the Nexetic Backup Laptop client on new computers before selling them to customers. Activation can then be performed later for selected users.
To prevent the activation window from appearing automatically, include the following parameter during installation:SILENT=true
With this parameter, the setup window will remain hidden unless the user clicks the icon in the system tray to launch it manually.