Retention policies

By default the Nexetic Backup for Microsoft 365 service has unlimited retention of data. I.e. all the data that has been backed up once will be retained in the backup indefinitely.

Retention policies let you define specific rules for retaining your M365 data. You can create retention policies for the following:

  • Deleted Users
  • Deleted OneDrive files
  • Deleted SharePoint & Teams files
  • Deleted Emails (previous option for Old emails has been discontinued)
  • Deleted Teams channels and chats
  • Deleted Planner plans
  • Number of OneDrive file versions
  • Number of SharePoint file versions
     

1. Create a retention policy

To create a retention policy, choose  Retention policies from the top menu, or find it under More if it’s not immediately visible.
retention-policies-menu.png

Next, click Create in the top-left corner.
 

1.1. Policy for Deleted users

  • Name: Enter a name for the policy.
  • Service: Click the arrow to expand the Service selection menu and choose Deleted users from the drop-down list.

Retention Settings

  • Delete older than: Define length for the retention: x Days/Weeks/Months/Years from the date when the users were deleted from Microsoft 365. Minimum retention value for deleted users is 7 days.
  • Option: Use the Calculate effect option to estimate the amount of data that will be deleted immediately based on the current retention policy settings.
     

EXAMPLE: Remove Deleted Users & Their Data

By enforcing the policy shown below, user accounts deleted from the organization's Microsoft 365 tenant more than 180 days ago will also be removed from the backup, along with all their data. This policy applies to all users within the organization's tenant.

retention-policy-for-deleted-users-without-groups.png

Note

If there are overlapping or conflicting policies:

  • Minimum retention value for deleted users is 7 days.
  • If a multiple policies have been assigned for deleted users, the one with the shortest retention will be applied.


1.2. Policy for deleted OneDrive files

  • Name: Enter a name for the policy.
  • Service: Click the arrow to expand the Service selection menu and choose Deleted OneDrive files from the drop-down list.
  • Groups: Define the scope of the retention policy. You can apply it to:
    • All groups (users in all Entra ID Groups)
    • Selected Entra ID Groups (choose one or multiple groups)
    • A search option is available to help locate specific groups.

Retention Settings

  • Keep latest revision: When selected, the latest revision of the files that have reached their retention period is always retained. All the older file versions are deleted. If not selected, also the latest file version is deleted.
  • Delete older than: Define length for the retention: x Days/Weeks/Months/Years from the date when the files were deleted from the users' OneDrive in Microsoft 365.
  • Use the Calculate effect option to estimate the amount of data that will be deleted immediately based on the current retention policy settings.


EXAMPLE: Remove Deleted OneDrive Files

By enforcing the policy shown below, all files deleted from users' OneDrives more than six months ago will also be permanently removed from the backup. This policy applies to users in the Entra ID groups "Nexetic Marketing" and "Nexetic R&D".

retention-policies-deleted-drive.png

Note

Minimum value for OneDrive file retention is 90 days.

If there are overlapping or conflicting policies:

  • Group-specific policies will take priority over policies that cover all groups.
  • If multiple policies have been assigned to a single group, the one with the shortest retention will be applied.
  • If multiple policies affect the same files, policy with the shortest retention will be applied.


1.3. Policy for Deleted SharePoint files

  • Name: Enter a name for the policy.
  • Service: Click the arrow to expand the Service selection menu and choose Deleted SharePoint files from the drop-down list.
  • SharePoint Sites: Define the scope of the retention policy. You can apply it to:
    • All SharePoint sites and Teams (select All SharePoint sites)
    • Specific SharePoint sites and/or Teams (choose one or multiple)
    • A search option is available to help you locate specific sites or teams.

Retention Settings

  • Keep latest revision: When selected, the latest revision of the files that have reached their retention period is always retained. All the older file versions are deleted. If not selected, also the latest file version is deleted.
  • Delete older than: Define length for the retention: x Days/Weeks/Months/Years from the date when the files were deleted from the organization's SharePoint Online.
  • Use the Calculate effect option to estimate the amount of data that will be deleted immediately based on the current retention policy settings.
     

EXAMPLE: Remove Deleted SharePoint Files

By enforcing the policy shown below, all files deleted from organization's SharePoint Online more than eight months ago will also be permanently removed from the backup. This policy applies to files located on the SharePoint site 'Nexetic Team Site'.

retention-policies-deleted-sp.png

Note

Minimum value for SharePoint file retention is 90 days.

If there are overlapping or conflicting policies:

  • Site-specific policies will take priority over policies that cover all sites.
  • If multiple policies have been assigned to a single site, the one with the shortest retention will be applied.
  • If multiple policies affect the same files, policy with the shortest retention will be applied. 

 

1.4. Policy for deleted emails / Teams channels & chats / Planners

  • Name: Enter a name for the policy.
  • Service: Click the arrow to expand the Service selection menu and choose the respective service, e.g. Deleted emails, from the drop-down list.
  • Groups: Define the scope of the retention policy. You can apply it to:
    • All groups
    • Selected Groups (choose one or multiple groups)
    • A search option is available to help locate specific groups.

Retention Settings

  • Delete older than: Set the retention period in Days/Weeks/Months/Years from the object’s deletion date.
  • You can use the Calculate effect option to estimate the amount of data that will be deleted immediately based on the current retention policy settings.


EXAMPLE: Remove Deleted Emails

By enforcing the policy shown below, all emails deleted more than two years ago will be permanently deleted from the backup. This policy applies to all users' emails.

deleted-emails-all.png

Note

The minimum retention period for deleted emails, Teams channels & chats, as well as deleted Planners, is 90 days.

If there are overlapping or conflicting policies:

  • Group-specific policies will take priority over policies that cover all groups.
  • If multiple policies have been assigned to a single group, the one with the shortest retention will be applied.
  • If multiple policies affect the same emails, policy with the shortest retention will be applied.

 

1.5. Policy for OneDrive file version history

  • Name: Enter a name for the policy.
  • Service: Click the arrow to expand the Service selection menu and choose Number of OneDrive file versions from the drop-down list.
  • Groups: Define the scope of the retention policy. You can apply it to:
    • All groups (users in all Entra ID Groups)
    • Selected Entra ID Groups (choose one or multiple groups)
    • A search option is available to help locate specific groups.

Retention Settings

  • Number of versions to keep: Define the number of file versions to retain in the backup.

Note

The policy is applicable only to files modified after the policy is created. Older files without updates will retain their existing versions.


EXAMPLE: Remove Older OneDrive File Versions

By enforcing the policy outlined below, only the ten most recent versions of each file will be retained. All older versions will be permanently deleted from the backup. This policy applies to OneDrive files belonging to users in the Entra ID groups ‘Nexetic Admins’ and ‘Nexetic R&D’.

retention-policies-drive-versions.png

 

1.6. Policy for SharePoint file version history

  • Name: Enter a name for the policy.
  • Service: Click the arrow to expand the Service selection menu and choose Number of SharePoint file versions from the drop-down list.
  • SharePoint Sites: Define the scope of the retention policy. You can apply it to:
    • All SharePoint sites and Teams (select All SharePoint sites)
    • Specific SharePoint sites and/or Teams (choose one or multiple)
    • A search option is available to help you locate specific sites or teams.

Retention Settings

  • Number of versions to keep: Define the number of file versions to retain in the backup.

Note

The policy is applicable only to files modified after the policy is created. Older files without updates will retain their existing versions.


EXAMPLE: Remove Older SharePoint File Versions

By enforcing the policy outlined below, only the 15 most recent versions of each file will be retained, with all older versions permanently deleted from the backup. This policy applies to files across all SharePoint sites and Teams groups.

retention-policies-sharepoint-versions.png 

 

2. Modify or delete retention policies

You can modify any of the existing retention policies by clicking the Edit button (pen icon) for the policy. All the policy attributes are editable.

retention-policies-modify.png

You can delete any of the policies by clicking the Delete button (trash bin icon) for the policy. After deleting a policy, the retention rule ceases to exist.

retention-policies-delete.png

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