Nexetic Backup for Laptop does not back up data directly from cloud services.
However, files from certain services—such as Dropbox*, OneDrive*, Google Drive*, and SharePoint*—can still be backed up if they are synced to a local folder on your computer.
Please note: This method relies on files being available locally and may not be the most reliable way to back up cloud-based data.
The ideal solution for backing up OneDrive and SharePoint is our dedicated cloud-to-cloud backup software: Nexetic Backup for Microsoft 365. It’s designed specifically to protect Microsoft 365 data—including OneDrive files, SharePoint document libraries, and more—securely and automatically, without relying on local infrastructure.
Cloud File Sync Compatibility with Nexetic Backup for Laptop
* There should not be any problems with backing up data from Dropbox as it always has a local folder inside user's home directory.
**Based on our own tests, files from OneDrive are not necessarily synchronised to user's computer. But after logging into OneDrive for Business sync client, data in OneDrive folder became available also locally and could be backed up. OneDrive for Business sync client is included in at least in the following Office packages:
Office Professional Plus 2013 - Office 365 Enterprise E3 - Office 365 Midsize Business - Office 365 Small Business Premium
Also, to back up files from OneDrive, "on demand" setting in OneDrive's settings should be disabled. Error “Could not Backup new file:Pilvipalvelutiedoston käyttö on on estetty” is associated with this problem. To summarize: OneDrive and OneDrive for Business folders that are synchrohized to user's computer can be backed up by Nexetic Backup for Laptop software, if "on demand" setting is disabled.
*** By default SYSTEM user doesn't have reading rights to Google Drive folder. Note that SYSTEM user needs to have rights to all files and folders to be backed up. To back up Google Drive folder, go to Windows and add permissions for the folder in question.
**** SharePoint Online can also be synchronised, see https://support.microsoft.com/fi-fi/kb/2903984 for details.