How to migrate from Nexetic Backup Microsoft version 1 to version 2.
Step 1. Log in to Nexetic Portal
Open your web browser and go to the following address: https://portal.nexetic.com
Type your credentials and click Sign In.
You can also migrate directly via the 365 Backup Portal (https://shield-cloud.nexetic.com). Just log in using your Microsoft 365 credentials.
For Nexetic partners, we recommend to use Nexetic Portal. You can manage all your 365 backup customers in one place with one credential.
It would help if you had your credentials for Nexetic Portal. You can't associate your Microsoft 365 account with the Nexetic Portal. If you don't have credentials, don't hesitate to get in touch with Nexetic Support email@example.com.
Step 2. Check migration status of all customers
The list of customers includes all customers from V1 and V2. You can see which customers have already migrated to V2 and which customers you still need to migrate to V2.
The customer is in V1 = You can see Configure button
The customer is in V2 = You can see Configure SSO button or Impersonate button
Step 4. Configure account in V2
Click Configure button. Follow the instructions here to configure backups for the customer.
Step 5. Configure SSO User
Come back to Nexetic Portal (portal.nexetic.com). Click Configure SSO user on the customer account.
Step 6. Select the user who you wish to impersonate
Select the user who you want to impersonate from the drop-down menu. Click Submit.
There are probably insufficient permissions if you don't see any users on the list. Please get in touch with Nexetic Support.
The program validates that setting up SSO has been completed. Click on the portal underneath to close the window.
Refresh the page to update the SSO configuration. NOTE: sometimes, it may take a while to update the SSO configuration. Be patient and refresh the page after a while.
When the SSO configuration is updated, the account will show Impersonate button. Click on it to access 365 Backup Portal. There you can see the backup configuration and status. You can also restore data.