This article is for resellers subscribed to the capacity-based Wholesale licensing model.
Wholesale Resellers can create new customers, assign licenses, and manage storage space for their customers in Nexetic Portal.
Create a new customer
To create a new customer, click Add -> Add customer on Customers tab.
- Enter the organization's name.
- In the Domain field, optionally enter the customer’s Microsoft 365 domain to be backed up. You can register it later via the service activation email.
- A User Licenses value is required, even if the customer’s license count is not relevant to you. Enter a sufficiently large number to avoid warnings about inadequate licenses.
- Extra Storage is the total storage space allocated for the customer.
- Service activation instructions, including a link to register the customer's domain, will be sent to the email address entered in Notify Users. You can add multiple email addresses separated by a semicolon (;).
- Under Storage Type, select either Azure (Ireland) or Finnish S3 Storage for the backup location.
- Click Save to complete customer creation and send the service activation email. The new customer will now be visible in your Nexetic Portal view.
- Now you can proceed to configure SSO to the customer's backup environment, grant permissions for the backup applications and make backup settings for the customer.
Modify licenses or storage for an existing customer
To modify the number of licenses or storage space, click the 'Edit customer' icon in the Actions column.
You can adjust the number of User Licenses or Extra Storage for any of your customers. Keep in mind that in Wholesale, Extra Storage is the total storage space allocated for the customer.
If you wish to order Entra ID backup for your customer, you can order it from Nexetic or from the ALSO Cloud Marketplace.
If you accidentally selected the wrong Storage Type and want to change it, please contact Nexetic Support before configuring the backups.