You will learn how to search and restore SharePoint and Teams files. There are two ways to locate the files:

1. From the SharePoint & Teams files page, based on the location of the file. You can search or browse the sites/teams and their document folders. This option is described in here.

2. From the Teams chats page, based on the chat or channel where the file was shared. You can locate the chat/post where the file was shared, and enter the location of the shared files from there. This option is described in here.
 

What this article covers

This article explains how to restore SharePoint content, including files stored in SharePoint sites connected to Microsoft Teams.

This restore does not recreate a deleted Team, Microsoft 365 group, channel conversations, chat messages, membership, owners, or other Teams service settings.

To restore Teams channel posts or chat messages, see How to recover Teams channel / chat messages.

1. Login to the Backup Portal

You have two options to log in to the 365 Backup Portal.

1. Log in via Nexetic Portal: https://portal.nexetic.com
2. Log in directly to 365 Backup Portal: https://shield-cloud.nexetic.com

2. Find the content to be restored
 

OPTION 1: Search for files from the 'SharePoint & Teams Files' page 

Files backed up from SharePoint sites and Teams channels are available on a single page in the Backup Portal for easier navigation. To access them, click SharePoint & Teams files in the top menu.

You can search Teams or SharePoint files in the following ways:

1.  Input text into the search field and select if you are searching SharePoint sites / Teams, SharePoint lists / Teams channels - or if you are searching for files and folders.

   2.  Browse the folder structure and select the correct folder. Teams locations are marked with a “people” icon , while SharePoint sites use a “folder” icon .  

OPTION 2: Search for files from the 'Teams chats' page

You can also locate the files based on the chat or channel where the file was shared. Enter the Teams chats page. You can filter the teams and channels by typing in the Filter by team and channel box.

Once you have located the correct channel or chat, select it. If the conversation contains shared files, click View channel files. You will be taken to the corresponding location on the SharePoint & Teams files or OneDrive page, where you can restore or download the files.

 

3. Select the restore options

You can restore a whole SharePoint site or Team, or only part of it: a document library, a list, a folder (including a Teams channel folder) or a single file. A Team’s files are stored in its Teams-connected SharePoint site, which is what this restore works with.

Where you can restore depends on what you select:

If a file with the same name already exists in the destination, the restore replaces it.

Note: Restoring a Team restores only its SharePoint content (files, folders, libraries and lists). It does not recreate the Team, its members, its channels or its settings.

Restoring from a deleted Team or site
The backup of a deleted Team or site is kept, so you can still restore from it. You can’t restore back into it, though. Instead, either:

• choose another existing site or Team, or
• create a new Team in Microsoft 365, then select it once it appears in the Backup Portal.

Restored files will be placed in the selected destination. The deleted Team will not reappear in Microsoft Teams.

Step 1. Select what to restore

To begin, select the location you want to restore and click Restore → Restore Selected.

Step 2. Select the target location

For lists, folders, and files, the original location is used by default when it still exists. A list or document library can be restored to another existing site. Folders and files remain within the same site or Team but can be restored to a custom folder.

When restoring the content of an entire SharePoint site or Team, select an existing destination from the Target site list. When restoring a list or Teams-connected document library, select Restore to another site if you want to use a different destination. You can search for a target by typing any part of its name.

Folders and files are always restored within the same site or team. They can be restored to the same folder or to a custom folder. Select Restore to a custom folder and enter a name; the folder is created automatically if it doesn’t exist.

If the original SharePoint site or Team has been deleted, restore the entire site or the relevant list or document library to an existing destination. An individual folder or file restore cannot be redirected to another SharePoint site or Team.

Step 3. Select the snapshot date

By default, the most recent snapshot is restored. If you need data from an earlier date, select Restore from a past date and choose the desired day from the calendar. 

Step 4. Select permission options

Permission restoration is optional and is not enabled by default.

• Select With site permissions to restore backed-up site or list-level permissions where supported.
• Select With file permissions to restore backed-up direct permissions for files and folders where supported.

These options apply only to SharePoint permissions included in the backup. They do not recreate a deleted Team or Microsoft 365 group, and they do not restore the Team’s original members or owners.

Permissions inherited from a parent location are governed by the destination’s existing permission structure.

Select the checkboxes for the permissions you want to restore.

Optional: You can add a justification for the data restore. It will be saved in the Audit Log.

4. Start the restore

Start the restore process by clicking Restore. Please note that the restoration process may take some time. You can track the progress of the restore task in Task Manager.

5. Option: Download single file versions

Click on the file to download it to the local workstation. You can see all the backed up file versions for the selected file on the right-hand side. Choose the correct revision and click Download. You can also initiate the restore for single file versions from here by clicking Restore; the advantage is that you can actually see which dates have a new version of the file.