Step 1. Sign in to the backup portal
Open your web browser and go to the following address: https://shield-cloud.nexetic.com/. Select Sign in with Microsoft 365. Insert your Microsoft 365 admin credentials for the tenant you want to restore data from.
Resellers can also sign in via the Nexetic Portal.
Step 2. Select Backup for Entra ID
Click the icon in the top-left corner of the page and select Backup for Entra ID.
Step 3. Select Bitlocker keys page
Click Devices and Bitlocker keys in the top navigation. You can see the the list of backed up Bitlocker keys that have been backed up from the Entra ID tenant.
Step 4. Locate the Bitlocker key(s)
You can sort the Bitlocker keys by their Name, Bitlocker key Id or Last modification date. You can also filter the keys by typing any part of the Name or Bitlocker key Id in the Search box.
Step 5. View the key attributes (Device Id)
You can select a Bitlocker key by clicking it's name. You can see the attributes that exist for the selected key, e.g. the Device Id.
Step 6. Show recovery key
It is not possible to restore Bitlocker keys back to the Entra ID environment. Instead, if you need to check the recovery key for any of the devices, you can click the Show Recovery Key link to view the key and copy it when needed.