Step 1. Sign in to the backup portal
Open your web browser and go to the following address: https://shield-cloud.nexetic.com/
Select Sign in with Microsoft 365. Insert your Microsoft 365 admin credentials for the tenant you want to restore data from.
Resellers can also sign in via the Nexetic Portal.
Step 2. Select Backup for Entra ID
Click the icon in the top-left corner of the page and select Backup for Entra ID.
Step 3. Select Policies page
Click Policies in the top navigation. You can see the the list of conditional access policies that have been backed up from the Entra ID tenant.
Step 4. Locate the conditional access policy / policies
You can sort the conditional access policies by their Name, Policy Id or Last modification date. You can also filter the policies by typing any part of the Name or Policy Id in the Search box.
Step 5. Select the conditional access policy / policies
OPTION A: SELECT ALL POLICIES
You can restore all conditional access policies at once by checking the box in the top-left corner of the policies grid. This selects all policies in the Entra ID tenant, not just those visible on the current page.
Click the Restore selected button.
Next proceed to Step 7. of this support article to see how to select the restore options.
OPTION B: SELECT MULTIPLE POLICIES
You can restore multiple conditional access policies at once by selecting the checkboxes next to their names.
Click the Restore selected button.
Next proceed to Step 7. of this support article to see how to select the restore options.
OPTION C: SELECT AND VIEW ATTRIBUTES FOR A SINGLE POLICY
You may want to see more details for a specific conditional access policy, such as policy attributes. Sometimes it may also be helpful to view and compare the versions between different dates.
Review Step 6. below to learn more.
Step 6. View the policy attributes and versions
You can select a policy by clicking it's name. You can see all the attributes that exist for the selected policy.
The latest version from backup is always displayed by default. You can click the arrows to browse the different time points / version dates for the object. Version from the selected time point is always displayed. Red font indicates a changed value for that attribute; i.e. object attributes marked with red font are changed in this version from the previous version.
You can start the restoration by clicking Restore this version.
Step 7. Select restore options
After clicking Restore selected or Restore this version, select the snapshot date & time from the calendar. You can still change the date & time even if you already chose them on a previous screen.
Make your choices for the following options:
- The With object option is pre-selected by default, meaning the policy is restored with its existing attributes, name, and Policy ID.
- If the policy does not exist in Entra ID, it will be recreated.
- If the policy already exists, it will be overwritten.
- If you select As new, a new conditional access policy is created with a unique name and Policy ID. You will need to provide a name for the new policy.
Note: The 'Restore as new' option is unavailable when restoring multiple policies at once. In such cases:
- If a policy already exists, it will be overwritten.
- If it does not exist, a new policy will be created using its original backed-up name.
- To restore policies to a different Entra ID tenant, select To another tenant:
1. Add the target tenant where the data will be restored (refer to the instructions).
2. The added tenants will appear in the To another tenant drop-down menu. If multiple tenants exist, select the desired one.
3. The available domain names for the selected tenant will be displayed under With domain. Choose the appropriate domain from the list.
For screenshots and further details, refer to the support article.
- The Policy State setting allows you to choose whether the policy is restored as Enabled, Report-only, or Disabled, with Disabled as the default option.
- Start the restoration by cliking Restore.