Step 1. Sign in to the backup portal
Open your web browser and go to the following address: https://shield-cloud.nexetic.com/
Select Sign in with Microsoft 365. Insert your Microsoft 365 admin credentials for the tenant you want to restore data from.
Resellers can also sign in via the Nexetic Portal.
Step 2. Select Backup for Entra ID
Click the icon in the top-left corner of the page and select Backup for Entra ID.
Step 3. Select Policies page
Click Policies in the top navigation. You can see the the list of conditional access policies that have been backed up from the Entra ID tenant.
Step 4. Locate the conditional access policy / policies
You can sort the conditional access policies by their Name, Policy Id or Last modification date. You can also filter the policies by typing any part of the Name or Policy Id in the Search box.
Step 5. Select the conditional access policy / policies
OPTION A: SELECT ALL POLICIES
You can select all conditional access policies to be restored at once by checking the box in the top-left corner of the policies grid. All policies in the Entra ID tenant get selected - not just the ones displayed on the current page.
Click the Restore selected button.
Next proceed to Step 7. of this support article to see how to select the restore options.
OPTION B: SELECT MULTIPLE POLICIES
You can select several conditional access policies to be restored at once by checking the boxes next to each policy's name.
Click the Restore selected button.
Next proceed to Step 7. of this support article to see how to select the restore options.
OPTION C: SELECT AND VIEW ATTRIBUTES FOR A SINGLE POLICY
You may want to see more details for a specific conditional access policy, such as policy attributes. Sometimes it may also be helpful to view and compare the versions between different dates.
Review Step 6. below to learn more.
Step 6. View the policy attributes and versions
You can select a policy by clicking it's name. You can see all the attributes that exist for the selected policy.
The latest version from backup is always displayed by default. You can click the arrows to browse the different time points / version dates for the object. Version from the selected time point is always displayed. Red font indicates a changed value for that attribute; i.e. object attributes marked with red font are changed in this version from the previous version.
You can start the restoration by clicking Restore this version.
Step 7. Select restore options
After clicking Restore selected or Restore this version, select the snapshot date & time from the calendar. You can still change the date & time even if you already chose them on a previous screen.
Make your choices for the following options:
- With object is already pre-selected. It means that the policy is being restored with it's attributes, current name and Policy Id. If the policy doesn't exist in Entra ID, it will be recreated. If the policy already exists in Entra ID, the existing policy will be overwritten.
- If you select As new, a new conditional access policy with a new name and Policy Id is created during the restore process. Then you need to input a name for the object that will be created. If you don't select 'As new', the restoration target is the already existing policy in Entra ID.
- NOTE: The 'Restore as new' option is not available when you restore multiple policies at a time. If you restore multiple policies and a policy already exists in Entra ID, it will be overwritten. If the policy doesn't exist, a new policy will be created with the same name that it was backed up with.
- If you want to restore the objects to another Entra ID tenant, select To another tenant.
- First you need to add the target tenant where you want to restore the data to - check the instruction.
- Now you can see the existing target tenant(s) in the 'To another tenant' drop-down menu - in case of having multiple target tenants added, select the one you want to restore the data to.
- The available domain names for the selected target tenant can be seen under the 'With domain' menu and you can select the domain from there. Screenshots can be found from the above mentioned support article.
- Start the restoration by cliking Restore.