Step 1. Sign into the backup portal
Open your web browser and go to the following address: https://shield-cloud.nexetic.com/
Select Sign in with Microsoft 365. Insert your Microsoft 365 admin credentials for the tenant you want to restore data from.
Resellers can also sign in via Nexetic Portal.
Step 2. Select Backup for Entra ID
Click the icon in the top-left corner of the page and select Backup for Entra ID.
Step 3. Select Admin units page
Click Admin units in the top navigation. You can see the the list of backed up administrative units for your organization.
Step 4. Locate the admin unit(s)
You can sort the admin units by their Name, Administrative unit Id or Last modification date.
You can also filter the admin units by typing any part of the admin unit name or ID in the Search box.
Step 5. Select the admin units
You can restore all admin units, selected admin units or just a single admin unit. When you click any admin unit's name, you can view attributes, members and role assignments that have been backed up for the selected admin unit. Check Step 6 of this support article for more info about admin unit's details.
OPTION A: Select all admin units
You can select all admin units to be restored at once by checking the box in the top-left corner of the admin units grid. All admin units in the Entra ID tenant get selected - not just the ones displayed on the current page.
Click the Restore selected button.
Next proceed to Step 7 of this support article to see how to select the restore options.
OPTION B: Select multiple admin units
Select multiple admin units to be restored by checking the boxes next to each admin unit's name.
Click the Restore selected button.
Next proceed to Step 7 of this support article to see how to select the restore options.
OPTION C: Select and view attributes for a single admin unit
You may want to see more details for an admin unit, such as members and admin role assignments. Sometimes it may also be helpful to view and compare the object versions between different dates.
Review Step 6. below to learn more.
Step 6. View the admin unit attributes and versions
Select the admin unit by clicking the admin unit name. You can see all the attributes that exist for the selected admin unit. Note that you may need scroll down to see the full attributes list.
The latest version from backup is always displayed by default. You can click the arrows to browse the different time points / version dates for the object. The selected day's version is always displayed. Red font indicates a changed value for that attribute; i.e. object attributes marked with red font are changed in this version from the previous version.
There are two links: View members and View role assignments. From there you can see the member list and the admin role assignments for the admin unit.
6.1. View members
By clicking View members, you can see the members in the admin unit. You can also filter the Members list view by date. You can select any day from the calendar to view the list of admin unit members as it was on the selected day. If the Members list is empty, there were no users in the admin unit on the selected date.
Changes to the members are recorded in Members log.
You can proceed to start the restoration by clicking Restore this version (you may need to scroll down to see the Restore button).
6.2. View role assignments
By clicking View role assignments, you can see the role assignments for the admin unit. You can select any day from the calendar to view the selected day's version.
Changes to the role assignments are recorded in Role assignments log.
You can proceed to start the restoration by clicking Restore this version.
Step 7. Select restore options
Select the snapshot date from the calendar. You can still change the snapshot date even if you already chose it on any of the previous screens..
Make your choices for the following options:
- To restore an admin unit with it's attributes, current name and Administrative unit ID, choose With object. If the admin unit doesn't exist in Entra ID, it will be recreated. If the admin unit already exists in Entra ID, the existing admin unit will be overwritten.
- If you don't select 'With object', you can still restore memberships and role assignments to the already existing admin unit.
- If you select As new, a new admin unit with a new Administrative unit ID is created during the restore process. You need to input a name for the object that will be created. If you don't select 'As new', the restoration target is the already existing admin unit in Entra ID.
- NOTE: The 'RESTORE AS NEW' OPTION IS NOT AVAILABLE WHEN YOU RESTORE MULTIPLE ADMIN UNITS AT A TIME. If you restore multiple admin units and an admin unit already exists in Entra ID, it will be overwritten. If the admin unit doesn't exist, a new admin unit will be created with the same name and Administrative unit ID that it was backed up with.
- If you want to restore members belonging to the admin unit, select With members.
- If you want to restore admin role assignments for the admin unit, select With role assignments.
- If you want to restore the objects to another Entra ID tenant, select To another tenant.
- First you need to add the target tenant where you want to restore the data to - check the instruction.
- Now you can see the existing target tenant(s) in the 'To another tenant' drop-down menu - in case of having multiple target tenants added, select the one you want to restore the data to.
- The available domain names for the selected target tenant can be seen under the 'With domain' menu and you can select the domain from there. Screenshots can be found from the above mentioned support article.
Once you have selected the options, start the restoration by clicking Restore.